Last Updated: November 2025
At Dira HR Solutions (“we,” “our,” “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the personal data of individuals who interact with our services, including our website, recruitment platforms, digital tools, and communication channels. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in several ways:
a. Personal Information
This includes data that can identify you as an individual. It may include:
- Full name
- Email address
- Phone number
- Identification documents (where necessary)
- Curriculum vitae (CV) and employment history
- Professional references
- Job preferences and qualifications
- Any information voluntarily submitted through forms, emails, or calls
b. Non-Personal Information
This includes technical and usage data such as:
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Time spent on pages
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To provide HR and recruitment services
- To match candidates with job opportunities
- To communicate with you regarding job applications, opportunities, or inquiries
- To verify identity and qualifications
- To improve our website functionality and user experience
- To analyse service usage and enhance performance
- To comply with legal obligations and industry standards
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only when necessary and under the following conditions:
- With Employers or Clients: For recruitment and placement purposes, only after you have shown interest or applied for a role.
- With Service Providers: Such as IT, analytics, or marketing tools that help us operate our services.
- For Legal Reasons: To comply with Kenyan laws, regulations, or lawful government requests.
- Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred securely.
All third parties are required to maintain strict confidentiality and use data only as instructed by Dira HR Solutions.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, misuse, or loss. These measures include encryption, secure servers, restricted access, and staff training. While we strive to secure your data, no online transmission is 100% secure, and we encourage users to take steps to protect their devices and accounts.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Candidates may request removal or updating of their data at any time.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data when no longer needed.
- Objection: Object to certain forms of data processing.
- Withdraw Consent: Withdraw consent where processing is based on your approval.
To exercise these rights, contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and customize content. You can choose to disable cookies through your browser settings, though this may affect website functionality.
8. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of those websites before sharing any information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that data from a minor has been collected without proper consent, it will be deleted promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Dira HR Solutions
Phone: (+254) 791 604 201
Email: hello@dirahrsolutions.africa
